FAQ

Are these ready-made products?

Our products are made to order with your own photos, artwork or logo. Designs shown are examples; check the product details and personalize your item before ordering.

How do I personalize and order?

Open a product, choose its available options and select Start Design. Upload your artwork, review the design preview and add your personalized item to cart. For clothing, compare the size-chart measurements before choosing a size.

Do I need to request a quote first?

You can design and buy standard products directly at the prices shown. For a special project or a fixed event date, tell us what you need before ordering.

How long does production take?

Production usually takes 1–4 business days, depending on the product.

Where do you ship from?

We ship from China.

How long does shipping take?

Shipping usually takes 7–15 business days, depending on your destination.

For country-specific delivery times, please see our Shipping page.

Do you ship worldwide?

We ship to most countries and regions worldwide.

Some remote areas and military addresses may be unavailable due to carrier restrictions.

Not sure about your location? Contact us and we'll be happy to check for you.

How much does shipping cost?

We offer free shipping to 24 countries and regions:

• USA, Canada, UK, France, Germany, Italy, Spain, Netherlands, Austria, Belgium, Switzerland, Czech Republic, Denmark, Finland, Ireland, Norway, Poland, Portugal, Sweden, New Zealand, Hong Kong (China), South Korea, Singapore, and Israel.
• U.S. remote areas & Australia: $8.15 (0.05–2 kg)
• For other destinations, please contact us for a shipping quote.

What does the IMG link at checkout mean?

An IMG link under your item means an image is attached to that item. Open the link to check the image, and review your design preview before completing your purchase.